- We comply with the laws and regulations of the countries where we conduct business
- We do not give, sell, rent or barter your Personal Data to third parties without your express permission and except where it is a necessary part of us being able to provide our service to you – including to store your contact details on Mailchimp and to enable you to purchase goods and services, using Paypal
- We make it easy for you to remove your name from our marketing lists, by emailing: info[at]resilience-training-company.uk
- We safeguard and protect your Personal Data
- We update or disclose to you the Personal Data we have about you whenever you ask us
- We make every attempt to keep Personal Data complete, up to date and accurate
- We educate our employees on our privacy guidelines and how to comply with them
The nature of our work means that at times we are given access to confidential client information.
We respect your privacy and the confidential nature of the information you share with us. We appreciate that our ability to work together successfully depends on trust and your confidence that we will keep all such information confidential. So we do.
We typically sign mutual confidentiality agreements with our clients to confirm that their proprietary plans, strategies and business information are protected.
We are registered under the Data Protection Act.
In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others.
The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.
What are cookies?
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are widely used because they allow a website to recognise a user’s device and therefore allow enhanced functionality.
- to compile statistical data on the use of our website and its functioning, so that we can monitor and improve it
- to facilitate users’ ability to navigate through our website and to allow us to share our web pages via social media platforms
- to facilitate the serving of relevant information and adverts
We use the following cookies;
- UTM cookies – for Google Analytics
- Session cookies – to keep track of your movement from page to page
How can you control cookies?
If you do not wish to receive cookies you can set your web browser to restrict or block them. All modern browsers allow you to change your cookie settings. Details can typically be found in the ‘options’ or ‘preferences’ menu of your browser. In order to understand these settings, you may wish to use this link www.aboutcookies.org
Let us know if there is anything you want to see us change, add or delete. We listen, learn, act, review and improve.
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience.
Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer.
Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your Personal Data is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but users using such form to email processes do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products / services we offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to the email newsletter program we operate at your request when your express permission was granted when submitting any form or by providing us with your email when you sign up. Or whereby you the consumer have previously purchased from or inquired about purchasing from us a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of Personal Data held about you by this website’s email newsletter program. A small fee will be payable. If you would like a copy of the Personal Data held on you please write to the business address at the bottom of this policy.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, similar to; BBC.co.uk or twitter.)
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Adverts and Sponsored Links
This website may contain sponsored links and adverts. These will typically be served through our advertising partners, who may have detailed privacy policies relating directly to the adverts they serve.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are subject to the terms and conditions as well as the privacy policies applied by each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will not ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website uses social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).
Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
Resources & Further Information
- Data Protection Act 1998
- Privacy and Electronic Communications Regulations 2003
- Privacy and Electronic Communications Regulations 2003 – The Guide
v.1.3 February 2018 Edited by: Resilience Training Company Limited, whose Registered Office is 48 Rothschild Drive, Southampton, Hampshire, SO31 7NS